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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ollie Sexton

March 14, 2025

5  out of  5
rating by Ollie Sexton
"The service and rates was great would recommend"
We responded:
"Thank you Ollie. We love doing business with you!"
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Abby Newsom

March 5, 2025

5  out of  5
rating by Abby Newsom
"Wonderful staff ! Always super helpful, I wouldn’t go anywhere else !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joe

February 13, 2025

5  out of  5
rating by Joe
"Jordan and Jennifer have been fantastic to work with. They have gone above and beyond in answering all our questions and making the change from other companies to them. Now everything is under one local agency with a lot of savings and same coverages. Jordan was phenomenal in being available and walking us through the process. I cannot recommend them enough."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Wada Meade

February 12, 2025

5  out of  5
rating by Wada Meade
"Every time I have stopped by the office the staff has been exceptional. Everyone has been pleasant and shown concern for my needs with excellent customer service. Not only did they save me some money but I feel confident that my insurance needs have been exceeded. Have highly recommended to several friends and family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kaitlin Keating

January 17, 2025

5  out of  5
rating by Kaitlin Keating
"Got great service from everyone and they were able to lower my car insurance from a different insurance company by 100.00!"
We responded:
"Thank you so much. We appreciate your business and hope you will be our customer for a long time!"
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Evan Sykes

January 9, 2025

5  out of  5
rating by Evan Sykes
"After being cancelled by an agency I had loyally been with 4 years, this agency went above and beyond to help me with every detail for my business policy. I own a flower shop- it’s an odd business that can be hard to capture every detail of. Jordan and the rest of the team actually informed me of things even I had not thought to insure. I now feel peace knowing that I am protected by honest, reputable people working for a wonderful company. I was informed of every aspect of the process, with many options being presented to me. I would recommended the Jennifer Reynolds State Farm Agency to anyone."
We responded:
"Thank you so much for your wonderful review and your confidence in me and my staff. We appreciate you!"
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Jeremy Adkins

December 16, 2024

5  out of  5
rating by Jeremy Adkins
"Always easy to work with. Answers my questions and concerns. Good product recommendations. I was not pressured or oversold. Thanks"
We responded:
"Thanks Jeremy, we appreciate you!"
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Shannah Sullivan

November 21, 2024

5  out of  5
rating by Shannah Sullivan
"We worked with switching our insurance policy over to State Farm with Jordan Mullins. He was amazing. I was really nervous about changing providers because I had been with my previous provider for 16 years. Jordan explained everything so throughly and helped us feel confident in our choice. Can not say enough wonderful things about this young man who helped us."
We responded:
"Thank you Savannah! We appreciate you!"
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Darrell Tackett

November 1, 2024

5  out of  5
rating by Darrell Tackett
"We've had our home insurance with Jennifer for over 20 years. Nice friendly people always willing to help with any questions."
We responded:
"Thank you Darrell we appreciate you so much! Thank you for being our customer!"
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Candi Ratliff

May 21, 2024

5  out of  5
rating by Candi Ratliff
"Yall need to go with state farm! They are an amazing company and will help you with anything you would need! Great people!!"
We responded:
"Candi, we are pleased to hear that you had an amazing experience with State Farm! Our team is dedicated to providing exceptional service and assistance with all your insurance needs. Thank you for choosing us! Jennifer Reynolds - State Farm Insurance Agent, Pikeville, KY"
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Phil Tipton

May 9, 2024

5  out of  5
rating by Phil Tipton
"Best insurance agent ever!"
We responded:
"Phil, I'm thrilled to hear that you consider me the best insurance agent ever! I'm pleased that you had a positive experience with our service. Thank you for your kind words, and I look forward to assisting you with your insurance needs in the future! - Jennifer Reynolds - State Farm Insurance Agent, Pikeville, KY"
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Eileen Reitz

April 18, 2024

5  out of  5
rating by Eileen Reitz
"The Staff was very friendly and helpful. Made changing my insurance over very easy!"
We responded:
"We appreciate you so much. Thank you for your review"
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Emma Townsend

March 29, 2024

5  out of  5
rating by Emma Townsend
"Great customer service!!"
We responded:
"Thank you, Emma, for your acknowledgment of our customer service efforts. We're committed to providing excellent support to all our clients. Your feedback is valued, and we're grateful for the opportunity to serve you. - Jennifer Reynolds - State Farm Insurance Agent, Pikeville, KY"
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Matthew Phillips

March 26, 2024

5  out of  5
rating by Matthew Phillips
"👍🏻👍🏻👍🏻"
We responded:
"Thank you"
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Sierra Mullins

September 26, 2023

5  out of  5
rating by Sierra Mullins
"Great business! Great people! 10/10 recommend!"
We responded:
"Thank you Sierra!"
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Ben Stamper

July 27, 2023

5  out of  5
rating by Ben Stamper
"8 years and counting, and I've never had a bad experience. Top notch!"
We responded:
"Thank you so much Ben. We appreciate you!"
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Oledad

September 20, 2022

5  out of  5
rating by Oledad
"Great & fast service always! Angelia is the best!"
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Lyda Morris

May 23, 2022

5  out of  5
rating by Lyda Morris
"They are very helpful,Angela is the best she takes good care of you."
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Christina Bogar

April 5, 2022

5  out of  5
rating by Christina Bogar
"Wonderful office staff! Always so helpful!!"
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Amanda Elswick

April 5, 2022

5  out of  5
rating by Amanda Elswick
"Angela is wonderful!"
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Matthew Phillips

April 5, 2022

5  out of  5
rating by Matthew Phillips
"Incredible service and staff. Highly recommend"
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william yergin

December 5, 2021

5  out of  5
rating by william yergin
"Great Food and Service"
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Rhonda Preece

February 16, 2020

1  out of  5
rating by Rhonda Preece
"I have been a Statefarm customer for over 25 years shocked at the service I received recently because the agent failed to re write my home owners policy as needed and canceled me without so much as a phone call .."
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Victoria Alley

November 14, 2019

5  out of  5
rating by Victoria Alley
"Very friendly and helpful"
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Mary Jo Powers

May 29, 2019

5  out of  5
rating by Mary Jo Powers
"Ms. Reynolds wrote up all my insurance many years ago. She is professional and cares her what your needs are. You won't be sorry if you let Ms Reynolds help you. Thanks Jennifer Reynolds!"